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## 8 Submitting a problem report

If you run into problems with ECB you should first take a look into

- - FAQ or
- - Conflicts and bugs or
- - Common use-cases or
- - the appropriate section of this online-manual.

If your problem(s) still remain you can/should send a problem report to the ECB mailing list ecb-list@lists.sourceforge.net. ECB offers you a command which does all necessary for you to send a problem report. Just call `ecb-submit-problem-report`! Please read the documentation of this command, see Interactive ECB commands.

IMPORTANT: Cause of extra appearance of SPAM in the mailing-lists, SourceForge has changed its policy: Now it is only possible to post to the mailing-list for users who have subscribed this mailing-list. So please be aware you will not be able to send comments, bug reports and improvement suggestions before you have subscribed the ECB-mailing-list. See the section "Mailing-list" at the ECB-website at http://ecb.sourceforge.net how to do this.

If you think there are problems concerning parsing-results for certain sources supported by semantic then you should call `ecb-dump-semantic-toplevel` for the problematic source-buffer BEFORE you call `ecb-submit-problem-report` because this “dump”-command generates for the current-buffer a new buffer with name “*ecb-tag-dump*” which contains all semantic-tags for this source. The contents of this “*ecb-tag-dump*” will then autom. be added to the problem-report generated by `ecb-submit-problem-report`!

This command creates a problem-report buffer for you. After that you get a menu “Mail” (dependent on the mail-package used, the menu can have a different name) with commands to send the problem report. But for this the variable `mail-user-agent` must be configured right for your system. If you canï¾´t get working this mechanism you can simply copy the whole problem-report buffer after filling it out and sending it with your standard mail-client to ecb-list@lists.sourceforge.net!

Please read also the documentation of the option `ecb-debug-mode` and switch on the debug mode of ECB (also available in the Help-menu of ECB!) before submitting a problem-report!

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